Category Archives: Process Excellence

Think Like a Black Belt, Act Like a Ninja. Part III – Backwards is the New Forwards

My first job out of graduate school was working for an environmental engineering company located in Lester, Pennsylvania.  Lester is south of Philadelphia and is the home of that city’s airport.  Although Lester doesn’t provide much to write home about, … Continue reading

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Think Like a Black Belt, Act Like a Ninja. Part II – The Mind Trick

A few years ago we worked on a project for a company that operated a group of call centers. The company was paid based on the number of folks they could reach on the phone and enroll into a program, … Continue reading

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Think like a Black Belt, Act like a Ninja. Part I – Talk Without Speaking

Think outside of the Lean Six Sigma vernacular for a moment and name some of the connotations of the term “Black Belt”. I think of the screaming of words that for all I know could be gibberish. I think of … Continue reading

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Zero To Success in 60 Days of Less: How to Build a Successful Lean Six Sigma Program From the Ground Up (Part IV – Moving up to the Big Table)

I am guessing that for those of you who have put a Point Kaizen initiative into play that some really good opportunities for improvement have been brought to light and put into operation. I am also hoping that through your … Continue reading

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Zero to Success in 60 Days or Less: How to Build a Successful Lean Six Sigma Program From the Ground Up (Part III – The Point Kaizen)

In my last blog entry I discussed how directed problem solving under the right conditions can be the catalyst for reviving a LSS program that has been hindered by execution problems. I have found that the Point Kaizen method is … Continue reading

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Zero to Success in 60 Days or Less: How to Build a Successful Lean Six Sigma Program From the Ground Up (Part II – Revisiting the Rules in Use)

In 1999, Steven Spear and H. Kent Bowen published their article “Decoding the DNA of the Toyota Production System”. In this article, the authors articulated the fundamental nature of the Toyota Production System through the definition of four principles, which … Continue reading

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Zero to Success in 60 Days or Less: How to Build a Successful Lean Six Sigma Program From the Ground Up (Part I – Rounding Up the Usual Suspects)

In my last posting I wrote about how a company’s ability to execute on LSS project improvements was much more important to a program’s success than executive buy-in. You can still garner successes without the latter, but it is much … Continue reading

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Do You Think Executive Buy-In is the Most Important Factor in Determining a Lean Six Sigma Program’s Success? You Couldn’t be More Wrong.

I have read in several Lean Six Sigma books, blogs and training materials that executive buy-in is the paramount factor in determining a Lean Six Sigma program’s success. Although such buy-in helps, I have worked with several organizations that have … Continue reading

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